How To Fix EECRM004 - Contract &1, field &3, value &4 does not match master data template &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRM - Message Class for IS-U/CRM Integration

• Message number: 004

• Message text: Contract &1, field &3, value &4 does not match master data template &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EECRM004 - Contract &1, field &3, value &4 does not match master data template &2 ?

  The SAP error message EECRM004 indicates that there is a mismatch between the data entered in a contract and the corresponding master data template. This error typically arises in the context of contract management within SAP, particularly when dealing with contracts that reference master data such as customers, vendors, or materials.
  Cause:
  The error message EECRM004 is triggered when:
  
  Field Mismatch: The value entered in the specified field (field &3) of the contract (contract &1) does not match the expected value defined in the master data template (template &2).
  Data Inconsistency: There may be inconsistencies or errors in the master data itself, such as incorrect values or missing entries.
  Configuration Issues: The configuration settings for the contract management module may not align with the master data settings.
  Data Entry Errors: Manual data entry errors can lead to discrepancies between the contract and the master data.
  
  Solution:
  To resolve the EECRM004 error, you can take the following steps:
  
  
  Check the Contract Data:
  
  Review the contract (contract &1) and identify the specific field (field &3) that is causing the issue.
  Compare the value entered in the contract with the expected value in the master data template (template &2).
  
  
  
  Verify Master Data:
  
  Access the master data related to the contract (e.g., customer, vendor, or material master) and ensure that the values are correct and consistent.
  If necessary, update the master data to reflect the correct values.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for the contract management module to ensure they are correctly set up to align with the master data templates.
  
  
  
  Data Entry Review:
  
  If the error is due to manual data entry, ensure that the data is entered correctly according to the defined formats and values.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on the master data templates and contract management processes.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing contracts and master data in SAP, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or BP (Business Partner).
  Master Data Management: Understanding the principles of master data management in SAP can help prevent such errors in the future.
  SAP Notes: Check for any SAP Notes related to the EECRM004 error for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the EECRM004 error in your SAP system.