How To Fix EECIC_CH122 - Business partner/contact could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: EECIC_CH - Message Class for Contact History

• Message number: 122

• Message text: Business partner/contact could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EECIC_CH122 - Business partner/contact could not be found ?

  The SAP error message EECIC_CH122 indicates that the system could not find the specified business partner or contact in the database. This error typically arises in scenarios where a business partner is being referenced in a transaction or process, but the system cannot locate the corresponding entry.
  Causes:
  
  Incorrect Business Partner ID: The ID or number entered for the business partner or contact may be incorrect or misspelled.
  Business Partner Not Created: The business partner or contact may not have been created in the system yet.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary permissions to view or access the business partner data.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  
  Solutions:
  
  Verify Business Partner ID: Double-check the ID or name of the business partner/contact you are trying to reference. Ensure there are no typos or errors.
  Create Business Partner: If the business partner does not exist, create a new business partner record in the system.
  Check Status: If the business partner exists, check its status to ensure it is active. You can do this by navigating to the business partner master data and verifying its status.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking user roles and permissions.
  Data Synchronization: If the system is integrated with other systems (like CRM or third-party applications), ensure that data synchronization processes are functioning correctly and that the business partner data is up to date.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and view business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for business partner management to understand how to create and manage business partners effectively.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.