How To Fix EE_CRM_MKT004 - DO not enter more than one number interval

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 004

• Message text: DO not enter more than one number interval

What causes this issue?

You have entered more than more than number interval in general
selections.

System Response

The system can only processing one number interval at once for
performance reasons.

How to fix this error?

Restrict the data selection using <zh>one</> number interval wherever
possible.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT004 - DO not enter more than one number interval ?

  The SAP error message EE_CRM_MKT004, which states "Do not enter more than one number interval," typically occurs in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module. This error is related to the configuration of number intervals, which are used to define ranges for various parameters, such as customer segments, marketing campaigns, or other numerical data.
  Cause:
  The error is triggered when a user attempts to enter multiple number intervals in a field that is designed to accept only a single interval. This can happen in scenarios such as:
  
  Defining target groups for marketing campaigns.
  Setting up criteria for segmentation where only one range is allowed.
  Inputting data in a form or transaction that restricts the number of intervals.
  
  Solution:
  To resolve the EE_CRM_MKT004 error, follow these steps:
  
  
  Review Input Fields: Check the fields where you are entering number intervals. Ensure that you are only entering one valid number interval. If you need to define multiple ranges, look for options that allow for multiple entries or consider breaking them down into separate criteria.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are working with. This can provide insights into the expected input format.
  
  
  Adjust Configuration: If you are an administrator or have access to configuration settings, review the settings for the relevant marketing or campaign management area. Ensure that the system is configured to allow the desired number of intervals if that is a requirement.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT team for assistance. They may have additional insights or access to system logs that can help diagnose the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Documentation: Ensure that users are trained on the correct procedures for entering data in the CRM system to minimize the occurrence of such errors in the future.
  
  By following these steps, you should be able to address the EE_CRM_MKT004 error effectively.