How To Fix EE_CRM_MKT006 - Enter a numeric number interval

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 006

• Message text: Enter a numeric number interval

What causes this issue?

You have entered a number interval with a nonnumerical lower or upper
value.

System Response

The system does not accept nonnumerical number ranges as this impairs
performance.

How to fix this error?

Enter a numeric number interval, or restrict your evaluation using the
service interval selections. You can also use free selections (such as
the rate category) to restrict your selection still further.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT006 - Enter a numeric number interval ?

  The SAP error message EE_CRM_MKT006 ("Enter a numeric number interval") typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to input a range of numeric values, but the input does not meet the expected format or criteria.
  Cause:
  
  Invalid Input Format: The user may have entered non-numeric characters or symbols in a field that expects a numeric range.
  Incorrect Range Specification: The specified range may not be valid, such as having the start value greater than the end value.
  Field Configuration: The field may be configured to accept only specific types of numeric values (e.g., integers, decimals) and the input does not conform to this.
  Localization Issues: In some cases, the numeric format may differ based on regional settings (e.g., using commas instead of periods for decimal points).
  
  Solution:
  
  Check Input Values: Ensure that the values entered are purely numeric and do not contain any letters, special characters, or spaces.
  Verify Range: Make sure that the lower limit of the range is less than or equal to the upper limit. For example, if you are entering a range of 1 to 10, ensure that 1 is less than or equal to 10.
  Field Format: Confirm that the input matches the expected format for the field. If the field expects integers, ensure that no decimal points are included.
  Localization Settings: Check the system's localization settings to ensure that the numeric format aligns with the expected input format. Adjust your input accordingly (e.g., using a period for decimals if required).
  Consult Documentation: If the issue persists, refer to the SAP documentation or help resources for specific guidelines related to the field in question.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct input formats and the significance of numeric ranges in the system.
  System Configuration: If you have access, review the configuration settings for the CRM module to ensure that they are set up correctly for numeric inputs.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.