How To Fix EE_CRM_MKT001 - Evaluation group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_MKT - IS-U Marketing/Sales Support

• Message number: 001

• Message text: Evaluation group &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Maintain the evaluation group in Customizing for <ls>Marketing</> in
<ls>SAP Utilites</>. You do this in the activity
<DS:SIMG._ISUCSMA_000007>Configure Consumption History</>.
INCLUDE ISU_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_MKT001 - Evaluation group &1 does not exist ?

  The SAP error message EE_CRM_MKT001 indicates that the evaluation group specified in your transaction or report does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing functions, such as campaign management or segmentation.
  Cause:
  
  Non-existent Evaluation Group: The evaluation group you are trying to use has not been created or does not exist in the system.
  Typographical Error: There may be a typo in the evaluation group name or ID you are entering.
  Authorization Issues: The user may not have the necessary authorizations to access the evaluation group.
  Configuration Issues: The evaluation group may not have been properly configured in the system.
  
  Solution:
  
  
  Check Evaluation Group: Verify that the evaluation group you are trying to use actually exists. You can do this by navigating to the relevant configuration area in SAP CRM.
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check existing evaluation groups.
  Alternatively, you can check in the customizing settings under SPRO > Customer Relationship Management > Marketing > Basic Functions > Evaluation Groups.
  
  
  
  Create Evaluation Group: If the evaluation group does not exist, you may need to create it.
  
  Go to the relevant customizing transaction and create a new evaluation group with the required parameters.
  
  
  
  Correct Typographical Errors: Double-check the input for any typos or incorrect characters.
  
  
  Check Authorizations: Ensure that your user role has the necessary permissions to access the evaluation group. You may need to contact your SAP security administrator for assistance.
  
  
  Consult Documentation: Review the SAP documentation or help files related to evaluation groups in CRM marketing to ensure you are following the correct procedures.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access rights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.