How To Fix EE_CRM_CLASS_GENER028 - The characteristics could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_CLASS_GENER - IS-U CRM: Generate Characteristics and Classes

• Message number: 028

• Message text: The characteristics could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_CLASS_GENER028 - The characteristics could not be deleted ?

  The SAP error message EE_CRM_CLASS_GENER028, which states "The characteristics could not be deleted," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to delete characteristics from a classification system, but the system prevents this action due to certain constraints or dependencies.
  Causes:
  
  Dependencies: The characteristic you are trying to delete may be linked to other objects, such as classes, characteristics, or instances. If there are dependencies, the system will not allow deletion.
  Usage in Transactions: The characteristic might be in use in various transactions or documents, making it impossible to delete.
  Authorization Issues: The user may not have the necessary authorizations to delete characteristics.
  System Settings: Certain system settings or configurations may prevent the deletion of characteristics.
  
  Solutions:
  
  
  Check Dependencies: 
  
  Use transaction codes like CL02 (Change Class) or CL03 (Display Class) to check if the characteristic is assigned to any classes or objects. If it is, you will need to