How To Fix EE_AMI_MSG003 - Message was saved for device with serial number &1, device category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI_MSG - Message Class for AMI Messaging

• Message number: 003

• Message text: Message was saved for device with serial number &1, device category &2

What causes this issue?

You have saved a message for the device with serial number &V1& / device
category &V2& (equipment &V3& ).
This message can be sent later.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI_MSG003 - Message was saved for device with serial number &1, device category &2 ?

  The SAP error message EE_AMI_MSG003 typically indicates that a message has been saved for a specific device identified by its serial number and device category. This message is often related to the Advanced Metering Infrastructure (AMI) module in SAP, which is used for managing smart meters and related data.
  Cause:
  The error message EE_AMI_MSG003 can occur due to several reasons, including:
  
  Data Processing Issues: There may be issues with the data being processed for the specific device, such as missing or incorrect information.
  Device Configuration: The device may not be properly configured in the system, leading to issues when trying to process messages related to it.
  Communication Errors: There could be communication problems between the meter and the SAP system, resulting in messages being saved instead of processed.
  System Errors: There may be underlying system errors or bugs that prevent the message from being processed as expected.
  
  Solution:
  To resolve the EE_AMI_MSG003 error, you can take the following steps:
  
  
  Check Device Configuration: Verify that the device with the specified serial number and category is correctly configured in the SAP system. Ensure that all required fields are filled out and that the device is active.
  
  
  Review Message Logs: Look at the message logs for any additional details or error codes that may provide more context about the issue. This can help identify the root cause.
  
  
  Data Validation: Ensure that the data being sent to the SAP system is valid and complete. Check for any discrepancies or missing information that could lead to processing issues.
  
  
  Communication Check: If the device is a smart meter, check the communication between the meter and the SAP system. Ensure that there are no connectivity issues or interruptions.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the EE_AMI_MSG003 message. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps and solutions.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage devices and messages, such as transaction codes for device management and message processing.
  User Forums: Engage with user forums or communities where SAP users discuss similar issues. You may find solutions or workarounds shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the EE_AMI_MSG003 error in your SAP system.