How To Fix EE_AMI_MSG002 - Message was sent to device with serial number &1, device category &2

EE_AMI_MSG002 - Overview

• Message type: E = Error

• Message class: EE_AMI_MSG - Message Class for AMI Messaging

• Message number: 002

• Message text: Message was sent to device with serial number &1, device category &2

What causes this issue?

You have sent a message to the device with serial number &V1& / device
category &V2& (equipment &V3&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI_MSG002 - Message was sent to device with serial number &1, device category &2 ?

  The SAP error message EE_AMI_MSG002 typically indicates that a message was sent to a device with a specific serial number and device category, but there may be an issue with the message processing or the device itself. This error is often encountered in the context of Advanced Metering Infrastructure (AMI) systems within SAP IS-U (Industry Solution for Utilities).
  
  Cause:
  
  Device 
  Configuration Issues: The device may not be properly configured in the SAP system, leading to communication problems.
  Network Issues: There may be connectivity issues between the SAP system and the device, preventing successful message delivery.
  Device Status: The device may be in a status that does not allow it to receive messages (e.g., inactive or faulty).
  Message Format: The message being sent may not be in the expected format or may contain invalid data.
  Authorization Issues: The user or system may not have the necessary permissions to send messages to the device.
  
  
  Solution:
  
  Check Device Configuration: Verify that