How To Fix EDPP035 - Contract acct &2 for bus. partner &1 is allocated to loyalty program &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EDPP -

• Message number: 035

• Message text: Contract acct &2 for bus. partner &1 is allocated to loyalty program &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDPP035 - Contract acct &2 for bus. partner &1 is allocated to loyalty program &3 ?

  The SAP error message EDPP035 indicates that a contract account is allocated to a loyalty program for a specific business partner. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or Customer Loyalty Management modules, where contract accounts are linked to loyalty programs.
  Cause:
  The error occurs when:
  
  A business partner (BP) is associated with a contract account that is already linked to a loyalty program.
  An attempt is made to perform an operation (like creating or modifying a contract account) that conflicts with the existing loyalty program association.
  
  Solution:
  To resolve the EDPP035 error, you can take the following steps:
  
  
  Check the Business Partner and Contract Account:
  
  Verify the business partner and contract account details in the system.
  Ensure that the contract account is correctly set up and that the business partner is valid.
  
  
  
  Review Loyalty Program Allocation:
  
  Check the loyalty program associated with the contract account.
  If the contract account should not be linked to a loyalty program, you may need to disassociate it from the loyalty program.
  
  
  
  Modify or Remove the Loyalty Program:
  
  If the contract account needs to be modified, consider removing it from the loyalty program first.
  You can do this through the relevant transaction codes in SAP (e.g., using transaction code BP for business partner maintenance).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to loyalty programs and contract accounts for specific instructions on managing these associations.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with SAP directly for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FSP0 (Contract Account), and any specific transaction codes related to loyalty program management.
  SAP Notes: Check for any SAP Notes related to error EDPP035 for additional insights or patches that may address the issue.
  Configuration Settings: Review the configuration settings for loyalty programs in your SAP system to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.