How To Fix EDPP013 - The determined contacts are not displayed to protect personal data

SAP Error Message - Details

• Message type: E = Error

• Message class: EDPP -

• Message number: 013

• Message text: The determined contacts are not displayed to protect personal data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDPP013 - The determined contacts are not displayed to protect personal data ?

  The SAP error message EDPP013, which states "The determined contacts are not displayed to protect personal data," typically arises in the context of SAP systems that handle personal data, particularly in modules related to customer relationship management (CRM) or human resources (HR). This error is related to data protection regulations, such as GDPR (General Data Protection Regulation), which restrict the visibility of personal data to ensure privacy.
  Cause:
  
  Data Protection Settings: The system is configured to restrict the display of certain personal data to comply with data protection laws.
  User Authorizations: The user may not have the necessary authorizations to view the personal data of the contacts.
  Data Privacy Configuration: The configuration settings in the SAP system may be set to limit the visibility of personal data based on specific criteria.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to view the contacts. This may involve checking roles and permissions assigned to the user in the SAP system.
  Review Data Protection Settings: Consult with your SAP security or data protection officer to review the settings related to data privacy. Adjustments may be needed to allow certain users to view the data while still complying with regulations.
  Configuration Adjustments: If necessary, modify the configuration settings in the SAP system to allow for the display of contacts while still adhering to data protection policies. This may involve changes in the data privacy settings or the way contacts are managed in the system.
  Consult Documentation: Refer to SAP documentation or support notes related to data protection and privacy settings for further guidance on how to manage this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling personal data in SAP systems.
  GDPR Compliance: Familiarize yourself with GDPR and other relevant data protection regulations to ensure that any changes made to the system comply with legal requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  
  If the issue persists after checking these areas, it may be beneficial to reach out to SAP support for further assistance.