How To Fix EDOCUMENT_TW079 - Customer &1 in the billing document doesnÆt match.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 079

• Message text: Customer &1 in the billing document doesnÆt match.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW079 - Customer &1 in the billing document doesnÆt match. ?

  The SAP error message EDOCUMENT_TW079 indicates that there is a mismatch between the customer information in the billing document and the expected customer data in the system. This error typically arises in the context of electronic invoicing or e-document processing, particularly in regions where electronic invoicing is mandated, such as Taiwan.
  Cause:
  
  Customer Master Data Mismatch: The customer master data in the billing document does not match the data stored in the customer master record. This could be due to differences in the customer name, tax ID, or other relevant fields.
  Incorrect Billing Document Configuration: The billing document may not be configured correctly to reference the appropriate customer data.
  Data Entry Errors: Manual entry errors during the creation of the billing document can lead to discrepancies.
  Changes in Customer Data: If the customer master data was recently updated, the billing document may still reference outdated information.
  
  Solution:
  
  Verify Customer Master Data: Check the customer master record (transaction code XD03 for general data or FD03 for company code data) to ensure that all relevant fields (like name, tax ID, address) are correct and up to date.
  Review Billing Document: Open the billing document (transaction code VF03) and compare the customer information with the customer master data. Make necessary corrections if discrepancies are found.
  Update Billing Document: If the billing document is incorrect, you may need to create a new billing document with the correct customer information or adjust the existing one if possible.
  Check Configuration: Ensure that the configuration for electronic invoicing is set up correctly in the system. This may involve checking the settings in the relevant customizing transactions.
  Consult Documentation: Review SAP notes or documentation related to electronic invoicing for any specific requirements or updates that may affect customer data validation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes like XD03, FD03, and VF03 for customer and billing document management.
  Electronic Invoicing Regulations: Be aware of local regulations regarding electronic invoicing, as they may impose specific requirements on customer data that must be adhered to.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.