How To Fix EDOCUMENT_TW078 - Can't confirm the cancelation. Cancel the source document first.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 078

• Message text: Can't confirm the cancelation. Cancel the source document first.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW078 - Can't confirm the cancelation. Cancel the source document first. ?

  The SAP error message EDOCUMENT_TW078 indicates that there is an issue with canceling a document in the e-document framework, specifically in the context of Taiwan's e-invoicing system. The error message states: "Can't confirm the cancellation. Cancel the source document first." This typically means that the system is unable to process the cancellation of an e-document because the original source document has not been canceled or processed correctly.
  Cause:
  
  Source Document Not Canceled: The primary cause of this error is that the original document (e.g., invoice, credit memo) that you are trying to cancel has not been canceled in the system.
  Incorrect Document Status: The document you are trying to cancel may not be in a status that allows for cancellation.
  Missing Dependencies: There may be dependencies or linked documents that need to be addressed before the cancellation can be processed.
  System Configuration Issues: There could be configuration issues in the e-document framework or related settings that prevent the cancellation.
  
  Solution:
  
  Cancel the Source Document: Before attempting to cancel the e-document, ensure that the original source document is canceled. This may involve navigating to the original document and performing the cancellation process.
  Check Document Status: Verify the status of the source document. If it is not in a cancellable state, you may need to change its status or resolve any issues preventing cancellation.
  Review Dependencies: Check for any linked documents or dependencies that may need to be addressed. Ensure that all related documents are in the correct state for cancellation.
  Consult Documentation: Refer to SAP documentation or the e-document framework guidelines specific to Taiwan for any additional steps or requirements for cancellation.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to review the configuration settings related to the e-document framework and ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to e-document processing, such as FB08 for document reversal or FBRA for document cancellation.
  User Authorization: Ensure that you have the necessary authorizations to perform cancellation actions in the system.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to address the error and successfully cancel the necessary documents in the SAP system.