How To Fix EDOCUMENT_TW069 - AES key is not correct.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 069

• Message text: AES key is not correct.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW069 - AES key is not correct. ?

  The SAP error message EDOCUMENT_TW069 indicating that "AES key is not correct" typically relates to issues with the encryption keys used in the context of electronic document management or secure data transmission. This error can occur in various scenarios, particularly when dealing with electronic documents in SAP systems, such as e-invoicing or other electronic document processes.
  Cause:
  
  Incorrect AES Key Configuration: The AES (Advanced Encryption Standard) key used for encrypting or decrypting data may be incorrectly configured or mismatched between the sender and receiver.
  Key Length Issues: The AES key length must be appropriate (e.g., 128, 192, or 256 bits). If the key length is not supported or is incorrectly set, it can lead to this error.
  Corrupted Key: The key may have been corrupted or altered, leading to decryption failures.
  Environment Mismatch: If the system is set up to use different keys in different environments (e.g., development vs. production), this can lead to mismatches.
  Configuration Errors: Errors in the configuration settings related to electronic document processing can also lead to this error.
  
  Solution:
  
  Verify AES Key: Check the AES key configuration in the SAP system. Ensure that the key is correctly set up and matches the expected value.
  Check Key Length: Ensure that the key length is appropriate for the AES standard being used.
  Regenerate Keys: If the key is suspected to be corrupted, consider regenerating the AES key and updating the configuration accordingly.
  Review Configuration Settings: Go through the configuration settings related to electronic documents and ensure that all parameters are correctly set.
  Test in a Controlled Environment: If possible, test the configuration in a controlled environment to ensure that the keys work as expected before deploying to production.
  Consult Documentation: Refer to SAP documentation or notes related to electronic document processing for any specific guidelines or updates regarding AES key management.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on electronic document processing.
  Security Best Practices: Follow best practices for managing encryption keys, including regular key rotation and secure storage.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.