How To Fix EDOCUMENT_TW067 - Can't print the document because a donation recipient is assigned to it.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_TW - Taiwan eDocument messages

  • Message number: 067

  • Message text: Can't print the document because a donation recipient is assigned to it.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_TW067 - Can't print the document because a donation recipient is assigned to it. ?

    The SAP error message EDOCUMENT_TW067 indicates that there is an issue with printing a document due to the presence of a donation recipient assigned to it. This error typically arises in the context of electronic documents or e-invoicing, particularly in scenarios where specific compliance or regulatory requirements must be met.

    Cause:

    The error occurs because the document you are trying to print has a donation recipient associated with it, and the system is configured to prevent printing in such cases. This is often a compliance measure to ensure that documents related to donations are handled appropriately and not printed in a manner that could lead to misuse or misrepresentation.

    Solution:

    To resolve this error, you can consider the following steps:

    1. Check Document Details: Review the document to confirm if a donation recipient is indeed assigned. You can do this by navigating to the document in question and checking the relevant fields.

    2. Remove Donation Recipient: If the document does not need to be associated with a donation recipient for your business process, you can remove the donation recipient assignment. This can typically be done in the document's detail view.

    3. Consult Configuration Settings: If you believe the document should be printable despite having a donation recipient, consult with your SAP administrator or technical team. They may need to adjust the configuration settings related to document printing and donation handling.

    4. Check User Authorizations: Ensure that you have the necessary authorizations to print documents with donation recipients. Sometimes, user roles and permissions can restrict certain actions.

    5. Contact SAP Support: If the issue persists and you are unable to resolve it through the above steps, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and any potential patches or updates that may be required.

    Related Information:

    • Documentation: Refer to SAP documentation related to electronic documents and donation handling for more detailed information on compliance requirements and system behavior.
    • User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
    • Training: If this is a recurring issue, consider training for users on how to handle documents with donation recipients effectively.

    By following these steps, you should be able to address the error and proceed with your document printing needs.

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