How To Fix EDOCUMENT_PT_INV002 - Sending cancelled; mandatory digital signature not possible


EDOCUMENT_PT_INV002 - Overview

  • Message type: E = Error

  • Message class: EDOCUMENT_PT_INV - eInvoice Portugal: Messages

  • Message number: 002

  • Message text: Sending cancelled; mandatory digital signature not possible

  • Show details Hide details
  • What causes this issue?

    You posted a source document for which you want to submit an eDocument.
    Only source documents that are digitally signed can be submitted. There
    is a contradiction between the configuration for eDocuments and the
    configuration for the digital signature. The configuration for the
    digital signature does not specify that this source document must be
    signed.

    System Response

    The system does not submit the eDocument.

    How to fix this error?

    Check if the source document must be digitally signed:
    If no<(>,<)> you need to cancel the eDocument and adjust the eDocument
    configuration.
    If yes, you need to adjust the digital configuration.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_PT_INV002 - Sending cancelled; mandatory digital signature not possible ?
    The SAP error message EDOCUMENT_PT_INV002 indicates that the sending of an electronic document (in this case, likely an invoice) has been canceled because a mandatory digital signature could not be applied. This error typically arises in the context of electronic invoicing, especially when dealing with legal requirements for digital signatures in certain jurisdictions.
    Causes:
    
    Missing Digital Signature Configuration: The system may not be properly configured to generate or apply a digital signature.
    Invalid or Expired Certificate: The digital certificate used for signing may be invalid, expired, or not properly installed in the system.
    Technical Issues: There may be issues with the underlying technology or middleware that handles the digital signature process.
    Authorization Issues: The user or system may not have the necessary permissions to access the digital signature functionality.
    Incorrect Document Settings: The document type or settings may not be configured to require a digital signature, leading to inconsistencies.
    
    Solutions:
    
    
    Check Digital Signature Configuration:
    
    Ensure that the digital signature

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author