How To Fix EDOCUMENT_PT006 - SOAP error: &1&2&3&4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_PT - Message Class for Portugal

  • Message number: 006

  • Message text: SOAP error: &1&2&3&4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_PT006 - SOAP error: &1&2&3&4 ?

    The SAP error message EDOCUMENT_PT006, which indicates a SOAP error, typically arises in the context of electronic document processing or integration scenarios where SAP communicates with external systems via SOAP web services. The placeholders &1, &2, &3, and &4 in the error message usually represent specific details about the error, such as error codes, messages, or other relevant information.

    Possible Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the external web service.
    2. Service Configuration: The SOAP service might not be correctly configured in SAP, or the endpoint URL may be incorrect.
    3. Authentication Issues: If the external service requires authentication, incorrect credentials or missing tokens can lead to SOAP errors.
    4. Data Format Issues: The data being sent in the SOAP request may not conform to the expected format, leading to parsing errors.
    5. Timeouts: The request may be timing out due to slow response times from the external service.
    6. Service Availability: The external web service may be down or experiencing issues.

    Solutions:

    1. Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
    2. Verify Service Configuration: Double-check the configuration settings for the SOAP service in SAP, including the endpoint URL and any required parameters.
    3. Review Authentication Settings: Ensure that the correct authentication method is being used and that the credentials are valid.
    4. Inspect SOAP Request/Response: Use tools like SOAP UI or Postman to manually test the SOAP request and see if you receive a valid response. This can help identify issues with the request format.
    5. Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the SOAP service.
    6. Check External Service Status: Verify that the external service is operational and not experiencing downtime or issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the specific error message or the SOAP service you are using.
    • Logs and Traces: Review the application logs and traces in SAP (e.g., SLG1 for application logs) to gather more details about the error.
    • Documentation: Refer to the documentation for the specific SAP module or integration scenario you are working with for additional troubleshooting steps.

    If the issue persists after trying the above solutions, consider reaching out to SAP support or your technical team for further assistance.

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