How To Fix EDOCUMENT_PT002 - Dialog was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_PT - Message Class for Portugal

• Message number: 002

• Message text: Dialog was cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_PT002 - Dialog was cancelled ?

  The SAP error message EDOCUMENT_PT002: Dialog was cancelled typically occurs in the context of electronic document processing, particularly when a user is interacting with a dialog window that requires input or confirmation. This error indicates that the user has canceled the dialog, which can happen for various reasons.
  Causes:
  
  User Action: The most common cause is that the user intentionally clicked the "Cancel" button or closed the dialog window.
  Timeout: The dialog may have timed out due to inactivity, leading to an automatic cancellation.
  System Configuration: There may be issues with the configuration of the electronic document processing settings in SAP.
  Technical Issues: Network issues or system performance problems could lead to the dialog being unresponsive, prompting the user to cancel.
  
  Solutions:
  
  User Confirmation: Ensure that the user is aware of the dialog and its importance. If they need to provide input, they should do so instead of canceling.
  Increase Timeout Settings: If the dialog is timing out, consider increasing the timeout settings in the SAP system to allow more time for user input.
  Check Configuration: Review the configuration settings for electronic document processing to ensure everything is set up correctly.
  System Performance: Monitor system performance and network stability to ensure that dialogs are responsive and do not lead to user frustration.
  Reopen the Dialog: If the dialog was canceled unintentionally, the user can reopen the dialog and attempt the action again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to electronic document processing and the specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in electronic document processing, such as those for configuration or monitoring.
  User Training: Provide training for users on how to properly interact with dialogs in SAP to minimize accidental cancellations.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.