How To Fix EDOCUMENT_PT000 - Return code &1 has been received: &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_PT - Message Class for Portugal

• Message number: 000

• Message text: Return code &1 has been received: &2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_PT000 - Return code &1 has been received: &2&3&4 ?

  The SAP error message EDOCUMENT_PT000 with the return code &1 and additional information &2&3&4 typically relates to issues encountered in the electronic document processing within SAP. This error can arise in various contexts, such as during the processing of electronic invoices, tax documents, or other electronic communications.
  Cause:
  The specific cause of this error can vary, but common reasons include:
  
  Configuration Issues: Incorrect settings in the electronic document processing configuration.
  Data Issues: Missing or incorrect data in the document being processed.
  Communication Problems: Issues with the connection to external systems or services (e.g., tax authorities, banks).
  Authorization Problems: Lack of necessary permissions for the user or system trying to process the document.
  System Errors: Bugs or issues within the SAP system or the specific module being used.
  
  Solution:
  To resolve the EDOCUMENT_PT000 error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings for electronic document processing in your SAP system. Ensure that all necessary parameters are correctly set.
  
  
  
  Validate Data:
  
  Check the document that is causing the error for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  
  Review Logs:
  
  Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Test Connectivity:
  
  If the error is related to communication with external systems, verify that the connection is working properly. This may involve checking network settings, firewalls, or service availability.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to perform the action that is causing the error.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the full error message, return code, and any relevant logs.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for electronic document processing for more detailed information on configuration and troubleshooting.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for sending documents) or SLG1 (for application logs) to help diagnose the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EDOCUMENT_PT000 error in your SAP system.