How To Fix EDOCUMENT_KR036 - Conversation ID must be 35 digits long.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_KR - Message class for South Korea eDocument

• Message number: 036

• Message text: Conversation ID must be 35 digits long.

What causes this issue?

The conversation ID doesn't meet the 35-digit length requirement. It's a
combination of multiple numeral strings, including the VAT registration
numbers of the customer and supplier (you). This error might be caused
by the following reasons:
The customer's VAT registration number in the master data doesn't meet
the 10-digit length requirement.
Your VAT registration number configured in the business place settings
doesn't meet the 10-digit length requirement.
Both VAT registration numbers in the system don't meet the 10-digit
length requirement.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_KR036 - Conversation ID must be 35 digits long. ?

  The SAP error message EDOCUMENT_KR036 indicates that the "Conversation ID must be 35 digits long." This error typically arises in the context of electronic document management or electronic invoicing, particularly in systems that interface with external platforms or regulatory bodies.
  Cause:
  The error is caused by the system receiving a Conversation ID that does not meet the required length of 35 digits. This ID is often used for tracking and referencing electronic documents, and it must conform to specific formatting rules set by the system or regulatory requirements.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Input Data: Ensure that the Conversation ID being sent or processed is exactly 35 digits long. If it is shorter or longer, you will need to correct it.
  
  
  Data Mapping: If the Conversation ID is being generated or mapped from another system, verify that the mapping logic is correctly implemented to ensure it produces a 35-digit ID.
  
  
  Validation Rules: Review any validation rules or configurations in your SAP system that pertain to the Conversation ID. Ensure that they are set up correctly to enforce the 35-digit requirement.
  
  
  Consult Documentation: Refer to the relevant SAP documentation or guidelines for electronic document processing to understand the requirements for the Conversation ID.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to see where the Conversation ID is being generated or modified. This can help identify any issues in the data flow.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for assistance. They may have additional insights or tools to help troubleshoot the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to electronic document processing or the specific module you are working with. There may be known issues or patches that address this error.
  Configuration Settings: Review the configuration settings for electronic invoicing or document management in your SAP system. Ensure that all settings align with the requirements for the Conversation ID.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the Conversation ID meets the required length.