How To Fix EDOCUMENT_IT117 - Unexpected result &1 when processing the notification of type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 117

• Message text: Unexpected result &1 when processing the notification of type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT117 - Unexpected result &1 when processing the notification of type &2 ?

  The SAP error message EDOCUMENT_IT117, which states "Unexpected result &1 when processing the notification of type &2," typically occurs in the context of electronic document processing within SAP systems. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Causes:
  
  
  Data Inconsistencies: The error may be triggered by inconsistencies or unexpected values in the data being processed. This could include missing or incorrect fields in the notification data.
  
  
  Configuration Issues: Incorrect configuration settings for the electronic document processing or the specific notification type can lead to unexpected results.
  
  
  System Bugs: There may be bugs or issues in the SAP version you are using that affect the processing of electronic documents.
  
  
  Authorization Issues: Lack of proper authorizations for the user or role trying to process the notification can also lead to unexpected results.
  
  
  Integration Issues: If the notification is being processed as part of an integration with another system, issues in the integration setup can cause unexpected results.
  
  
  Solutions:
  
  
  Check Data Validity: Review the data being processed for the notification type. Ensure that all required fields are populated correctly and that the data adheres to expected formats.
  
  
  Review Configuration: Verify the configuration settings for electronic document processing and the specific notification type. Ensure that they are set up correctly according to your business requirements.
  
  
  Update SAP System: If you suspect a bug, check for any available patches or updates for your SAP system that may address known issues related to electronic document processing.
  
  
  Check Authorizations: Ensure that the user or role has the necessary authorizations to process the notification. You may need to consult with your SAP security team.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide additional information or solutions related to this error message.
  
  
  Debugging: If you have access to the development environment, consider debugging the process to identify where the unexpected result is occurring.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to electronic document processing for more insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or troubleshooting electronic document processing (e.g., SOST for sending documents, SLG1 for application logs).
  
  By following these steps, you should be able to identify the cause of the EDOCUMENT_IT117 error and implement a suitable solution.