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Message type: E = Error
Message class: EDOCUMENT_IN_EINV - eDocument Inda eInvoice
Message number: 065
Message text: User GSTIN should be seller GSTIN or e-Commerce GSTIN to create eInvoice
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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The SAP error message EDOCUMENT_IN_EINV065 indicates that there is an issue with the GSTIN (Goods and Services Tax Identification Number) being used in the e-invoice creation process. Specifically, the error states that the user GSTIN must be either the seller's GSTIN or an e-commerce GSTIN.
Cause:
- Incorrect GSTIN: The GSTIN provided in the e-invoice does not match the seller's GSTIN or is not a valid e-commerce GSTIN.
- Configuration Issues: There may be a misconfiguration in the SAP system regarding the GSTIN settings.
- User Role/Permissions: The user attempting to create the e-invoice may not have the appropriate permissions or roles assigned to use the specified GSTIN.
Solution:
Verify GSTIN: Check the GSTIN being used in the e-invoice. Ensure that it matches the seller's GSTIN or is a valid e-commerce GSTIN.
- You can find the seller's GSTIN in the vendor master data or the relevant business partner information in SAP.
Update GSTIN: If the GSTIN is incorrect, update it to the correct seller's GSTIN or a valid e-commerce GSTIN.
- Navigate to the relevant transaction in SAP where the GSTIN is entered and make the necessary changes.
Check User Roles: Ensure that the user has the necessary roles and permissions to create e-invoices with the specified GSTIN.
- Consult with your SAP security administrator to verify and adjust user roles if needed.
Configuration Review: Review the configuration settings related to e-invoicing in SAP.
- Ensure that the e-invoicing settings are correctly configured to accept the appropriate GSTINs.
Testing: After making the necessary changes, attempt to create the e-invoice again to see if the error persists.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP e-invoicing and GST compliance.
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