EDOCUMENT_IN_EINV064 - Original Invoice Number is mandatory for Credit/Debit Notes

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IN_EINV - eDocument Inda eInvoice

• Message number: 064

• Message text: Original Invoice Number is mandatory for Credit/Debit Notes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IN_EINV064 - Original Invoice Number is mandatory for Credit/Debit Notes ?

  The SAP error message EDOCUMENT_IN_EINV064 indicates that when processing credit or debit notes, the original invoice number is required but has not been provided. This is a common issue when dealing with electronic invoicing (e-invoicing) in SAP, particularly in scenarios where credit or debit notes are being created in relation to an original invoice.
  Cause:
  The error occurs due to the following reasons:
  
  Missing Original Invoice Number: The system requires the original invoice number to link the credit or debit note to the corresponding original invoice. If this number is not provided, the system cannot process the document.
  Incorrect Document Type: The document type being used may not be configured to allow for credit or debit notes without an original invoice.
  Data Entry Error: There may have been a mistake in data entry where the original invoice number was not entered or was entered incorrectly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Data: Ensure that the original invoice number is correctly entered in the relevant field when creating the credit or debit note. This should match the original invoice that the credit or debit note is referencing.
  
  
  Review Document Type Configuration: Verify that the document type being used for the credit or debit note is correctly configured in SAP to require an original invoice number. This may involve checking the configuration settings in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific requirements for creating credit and debit notes in your version of SAP.
  
  
  Error Handling: If the original invoice number is indeed available but the error persists, check for any underlying issues in the system or consult with your SAP support team to troubleshoot further.
  
  
  Testing: After making the necessary corrections, attempt to process the credit or debit note again to see if the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling credit and debit notes.
  E-Invoicing Regulations: Be aware of any local regulations regarding e-invoicing that may affect how credit and debit notes are processed.
  User Training: Ensure that users involved in the invoicing process are trained on the importance of entering the original invoice number and the implications of missing this information.
  
  By following these steps, you should be able to resolve the error and successfully process credit or debit notes in SAP.