EDOCUMENT_GR038 - Matching not Possible:Multiple Documents Matched

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_GR - Messages for eDocument Greece

• Message number: 038

• Message text: Matching not Possible:Multiple Documents Matched

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_GR038 - Matching not Possible:Multiple Documents Matched ?

  The SAP error message EDOCUMENT_GR038: Matching not Possible: Multiple Documents Matched typically occurs in the context of electronic document processing, particularly when dealing with invoice verification or document matching in SAP. This error indicates that the system has found multiple documents that could potentially match the criteria for a specific transaction, leading to ambiguity in processing.
  Causes:
  
  Multiple Matches: The most common cause is that there are multiple documents (e.g., invoices, purchase orders) that meet the matching criteria for the transaction you are trying to process.
  Incorrect Document Selection: The user may have selected the wrong document or not specified enough criteria to narrow down the selection.
  Data Entry Errors: There may be discrepancies in the data entered, such as incorrect amounts, dates, or document numbers, leading to multiple potential matches.
  Configuration Issues: The system configuration for document matching may not be set up correctly, leading to unexpected behavior.
  
  Solutions:
  
  Review Matching Criteria: Check the criteria used for matching documents. Ensure that you are using specific and accurate information to narrow down the search.
  Check for Duplicate Documents: Investigate the documents in question to see if there are indeed duplicates or multiple entries that could be causing the issue.
  Refine Document Selection: If you are manually selecting documents, try to refine your selection to ensure that only one document matches the criteria.
  Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support to investigate potential configuration issues or bugs in the system.
  Use Transaction Codes: Utilize relevant transaction codes (like MIRO for invoice verification) to check the status of the documents and see if there are any discrepancies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), MIGO (Goods Movement), and ME23N (Display Purchase Order) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to document matching errors.
  Documentation: Review SAP documentation or user manuals related to electronic document processing and invoice verification for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.