How To Fix EDOCUMENT_GR028 - The Fee Percentage Category cannot be blank

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_GR - Messages for eDocument Greece

• Message number: 028

• Message text: The Fee Percentage Category cannot be blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_GR028 - The Fee Percentage Category cannot be blank ?

  The SAP error message EDOCUMENT_GR028 indicates that the "Fee Percentage Category" field is required but has been left blank in the context of electronic document processing, particularly in the area of e-invoicing or related financial transactions.
  Cause:
  The error typically arises when:
  
  A transaction or document is being processed that requires a fee percentage category to be specified.
  The relevant field in the document or transaction is either not filled in or has been inadvertently cleared.
  There may be a configuration issue where the system expects a value in this field based on the business rules set up in the SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Document: Review the document or transaction that triggered the error. Ensure that the "Fee Percentage Category" field is filled in correctly. If it is blank, enter the appropriate value.
  
  
  Configuration Settings: If you are unsure what value should be entered, consult with your SAP configuration team or refer to the documentation for your specific business process. There may be predefined categories that need to be used.
  
  
  Validation Rules: Ensure that the validation rules for the fee percentage category are correctly set up in the system. If necessary, adjust the configuration to ensure that the field is populated as required.
  
  
  User Training: If users are frequently encountering this error, consider providing additional training or documentation to ensure they understand the importance of this field and how to fill it out correctly.
  
  
  Debugging: If the issue persists and you suspect it may be a bug or a deeper configuration issue, consider debugging the process or reaching out to SAP support for assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation related to electronic documents and fee processing to understand the requirements for the fee percentage category.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the EDOCUMENT_GR028 error and ensure that the necessary fields are populated correctly in your SAP transactions.