How To Fix EDOCUMENT_GR007 - Value of Response Status not expected

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_GR - Messages for eDocument Greece

• Message number: 007

• Message text: Value of Response Status not expected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_GR007 - Value of Response Status not expected ?

  The SAP error message EDOCUMENT_GR007, which indicates that the "Value of Response Status not expected," typically arises in the context of electronic document processing, particularly when dealing with e-invoicing or electronic document submissions. This error suggests that the system received a response status that it did not recognize or was not prepared to handle.
  Causes:
  
  Incorrect Response from External System: The external system (like a tax authority or a third-party service) may return a response that does not match the expected format or values.
  Configuration Issues: There may be misconfigurations in the settings related to electronic document processing, such as incorrect mapping of response statuses.
  Version Mismatch: The version of the electronic document processing software or the API being used may not be compatible with the response being received.
  Network Issues: Temporary network issues could lead to incomplete or corrupted responses being received.
  Data Issues: The data being sent in the electronic document may not conform to the expected standards, leading to unexpected responses.
  
  Solutions:
  
  Check External System Response: Review the response received from the external system to ensure it is in the expected format and contains valid status values.
  Review Configuration Settings: Verify the configuration settings in SAP related to electronic document processing. Ensure that the mappings for response statuses are correctly defined.
  Update Software: Ensure that both SAP and any external systems are updated to the latest versions to avoid compatibility issues.
  Error Logging: Enable detailed logging for electronic document processing to capture more information about the error. This can help in diagnosing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to electronic document processing for any known issues or updates regarding response statuses.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the external system for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Testing: Conduct tests with different scenarios to see if the error can be replicated consistently, which can help in troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the EDOCUMENT_GR007 error and implement a suitable solution.