How To Fix EDOCUMENT_GR006 - Invoice Rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_GR - Messages for eDocument Greece

• Message number: 006

• Message text: Invoice Rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_GR006 - Invoice Rejected ?

  The SAP error message EDOCUMENT_GR006, which indicates that an invoice has been rejected, typically arises in the context of electronic invoicing or document processing within the SAP system. This error can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of EDOCUMENT_GR006
  
  
  Validation Errors: The invoice may not meet the required validation criteria set by the electronic invoicing system or the receiving party. This could include missing mandatory fields, incorrect formats, or invalid data.
  
  
  Configuration Issues: There may be configuration problems in the SAP system related to electronic document processing, such as incorrect settings for the document type or the partner profile.
  
  
  Data Inconsistencies: Inconsistencies in the data between the invoice and the master data (e.g., vendor master, customer master) can lead to rejection.
  
  
  Compliance Issues: The invoice may not comply with legal or regulatory requirements, which can vary by country or region.
  
  
  Technical Errors: There could be technical issues, such as connectivity problems with the electronic invoicing platform or issues with the middleware used for document processing.
  
  
  Solutions to EDOCUMENT_GR006
  
  
  Review the Error Message: Check the detailed error message in the SAP system for specific information about why the invoice was rejected. This can provide clues on what needs to be corrected.
  
  
  Validate Invoice Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Pay special attention to mandatory fields and data types.
  
  
  Check Configuration Settings: Review the configuration settings for electronic invoicing in SAP. Ensure that the document type, partner profiles, and other relevant settings are correctly configured.
  
  
  Correct Data Inconsistencies: Verify that the data in the invoice matches the master data in the system. This includes checking vendor/customer information, tax codes, and payment terms.
  
  
  Compliance Review: Ensure that the invoice complies with all relevant legal and regulatory requirements. This may involve consulting with legal or compliance teams.
  
  
  Technical Troubleshooting: If the issue seems to be technical, check the connectivity to the electronic invoicing platform and review any middleware logs for errors.
  
  
  Reprocess the Invoice: After making the necessary corrections, reprocess the invoice in the SAP system to see if it is accepted.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide guidance on resolving the EDOCUMENT_GR006 error.
  Documentation: Refer to SAP documentation on electronic invoicing and document processing for best practices and troubleshooting tips.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the EDOCUMENT_GR006 error and successfully process the invoice.