How To Fix EDOCUMENT_EU_CII016 - UBL mapping information cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU_CII - Messages for Cross Country Invoice

• Message number: 016

• Message text: UBL mapping information cannot be determined

What causes this issue?

The mapping for the Cross Industry Invoice (CII) is based on the UBL
mapping for PEPPOL. This UBL mapping could not be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please open an incident under the component CA-GTF-CSC-EDO-PAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU_CII016 - UBL mapping information cannot be determined ?

  The SAP error message EDOCUMENT_EU_CII016 indicates that the system is unable to determine the UBL (Universal Business Language) mapping information for electronic documents, particularly in the context of electronic invoicing or document exchange in the European Union.
  
  Cause:
  This error typically arises due to one or more of the following reasons:
  
  
  Missing Configuration: The UBL mapping configuration may not be set up correctly in the SAP system. This could include missing entries in the mapping tables or incorrect settings in the electronic document processing configuration.
  
  
  Incorrect Document Type: The document type being processed may not have a corresponding UBL mapping defined in the system.
  
  
  Version Mismatch: There may be a mismatch between the version of the UBL standard being used and the version expected by the SAP system.
  
  
  Incomplete Master Data: The master data related to the business partners, products, or services may be incomplete or incorrectly maintained, leading to issues in mapping.
  
  
  Custom Development Issues: If