How To Fix EDOCUMENT_EU_CII014 - No PDF file found for the selected eDocument

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU_CII - Messages for Cross Country Invoice

• Message number: 014

• Message text: No PDF file found for the selected eDocument

&SHORT_TEXT&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

PDF file could not be found in the system for the corresponding
eDocument.
This happened due to inconsistency in the data.

System Response

System does not proceed with the conversion of PDF file to PDF/A-3 file.

How to fix this error?

Please open an incident under the component CA-GTF-CSC-EDO-PAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU_CII014 - No PDF file found for the selected eDocument ?

  The SAP error message EDOCUMENT_EU_CII014 indicates that the system could not find a PDF file for the selected electronic document (eDocument). This error typically arises in the context of electronic invoicing or document management within SAP, particularly when dealing with compliance requirements in the European Union.
  Causes:
  
  Missing PDF Generation: The PDF file may not have been generated during the eDocument processing.
  Incorrect Document Status: The document may not be in a status that allows for PDF retrieval.
  File Deletion or Movement: The PDF file may have been deleted or moved from its expected location.
  Configuration Issues: There may be issues with the configuration settings related to eDocument processing or PDF generation.
  Authorization Issues: The user may not have the necessary permissions to access the PDF file.
  
  Solutions:
  
  Check Document Status: Ensure that the eDocument is in a status that allows for PDF generation and retrieval. You may need to process the document again if it is not in the correct status.
  Regenerate PDF: If the PDF was not generated, you may need to regenerate it. This can often be done through the eDocument processing transaction or by reprocessing the document.
  Verify File Location: Check the expected location for the PDF file. Ensure that it has not been moved or deleted. If it is missing, you may need to investigate the file management settings.
  Review Configuration Settings: Check the configuration settings for eDocument processing in SAP. Ensure that all necessary settings for PDF generation are correctly configured.
  Check User Authorizations: Verify that the user has the necessary authorizations to access the PDF files. If not, you may need to adjust the user roles or permissions.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for eDocument processing and PDF generation for detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message EDOCUMENT_EU_CII014 effectively.