How To Fix EDOCUMENT_EU_CII013 - No PDF file available

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU_CII - Messages for Cross Country Invoice

• Message number: 013

• Message text: No PDF file available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU_CII013 - No PDF file available ?

  The SAP error message EDOCUMENT_EU_CII013: No PDF file available typically occurs in the context of electronic document processing, particularly when dealing with electronic invoices or other documents that need to be sent in a specific format (like PDF) as part of compliance with regulations in the European Union.
  Cause:
  
  Missing PDF Generation: The system may not have generated the PDF file for the document you are trying to process. This can happen if there was an error during the document creation or if the document was not set up to generate a PDF.
  Configuration Issues: There may be configuration issues in the SAP system related to the electronic document processing settings.
  Document Status: The document may not be in a status that allows for PDF generation or retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the PDF file.
  Technical Issues: There could be underlying technical issues, such as problems with the output device configuration or issues with the document management system.
  
  Solution:
  
  Check Document Status: Ensure that the document you are trying to access has been fully processed and is in a status that allows for PDF generation.
  Regenerate PDF: If the PDF was not generated, try to regenerate it. This can often be done through the transaction or program that created the document.
  Review Configuration: Check the configuration settings for electronic document processing in your SAP system. Ensure that all necessary settings for PDF generation are correctly configured.
  Check Authorizations: Verify that the user has the necessary authorizations to access and view the PDF files.
  Consult Logs: Look at the application logs (transaction SLG1) for any errors or warnings that occurred during the document processing that might give more insight into why the PDF is missing.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  Documentation: Review the SAP documentation related to electronic document processing and PDF generation for any additional configuration steps or troubleshooting tips.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.