How To Fix EDOCUMENT_EU024 - Buyer Reference and Order Reference are empty. Please fill one of them.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU - eDocument EU Message Class

• Message number: 024

• Message text: Buyer Reference and Order Reference are empty. Please fill one of them.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU024 - Buyer Reference and Order Reference are empty. Please fill one of them. ?

  The SAP error message EDOCUMENT_EU024 indicates that both the Buyer Reference and Order Reference fields are empty in the context of electronic documents, particularly in the European Union (EU) e-document processing. This error typically arises when you are trying to create or process an electronic document (like an invoice or a purchase order) that requires at least one of these references to be filled in.
  Cause:
  
  Missing Data: The most common cause is that the required fields (Buyer Reference or Order Reference) have not been populated in the document you are trying to process.
  Configuration Issues: There may be configuration settings in your SAP system that require these fields to be filled but are not set up correctly.
  Data Entry Errors: Sometimes, the data entry process may overlook these fields, leading to them being left blank.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Fields:
  
  Open the document that is causing the error (e.g., invoice, purchase order).
  Ensure that either the Buyer Reference or the Order Reference field is filled in. You can usually find these fields in the header or relevant sections of the document.
  
  
  
  Update the Document:
  
  If either of the fields is empty, fill in the required information. This could be a reference number, order number, or any relevant identifier that is applicable to your business process.
  
  
  
  Review Configuration:
  
  If you believe that the fields should not be mandatory, check the configuration settings in your SAP system. This may involve consulting with your SAP administrator or a functional consultant to adjust the settings if necessary.
  
  
  
  Test the Changes:
  
  After filling in the required fields, try to process the document again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about what to enter in the Buyer Reference or Order Reference fields, refer to your organization's documentation or guidelines regarding electronic document processing.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users involved in data entry are trained on the importance of these fields and how to fill them out correctly.
  Error Handling: Implement error handling procedures in your business processes to catch these issues early in the document creation or processing stages.
  
  By following these steps, you should be able to resolve the EDOCUMENT_EU024 error and successfully process your electronic documents in SAP.