How To Fix EDOCUMENT_DE004 - No Customer found for Leitweg-ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_DE - Messages for eDocument Germany

• Message number: 004

• Message text: No Customer found for Leitweg-ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_DE004 - No Customer found for Leitweg-ID &1 ?

  The SAP error message EDOCUMENT_DE004 indicates that the system could not find a customer associated with the specified Leitweg-ID (a unique identifier used in electronic invoicing and document processing in Germany). This error typically arises in the context of electronic document processing, particularly when dealing with e-invoicing or electronic document submissions.
  Cause:
  
  Missing Customer Data: The customer associated with the provided Leitweg-ID may not exist in the system.
  Incorrect Leitweg-ID: The Leitweg-ID provided may be incorrect or not formatted properly.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: The configuration settings for electronic invoicing or document processing may not be set up correctly.
  
  Solution:
  
  Verify the Leitweg-ID: Check the Leitweg-ID for accuracy. Ensure that it is correctly entered and formatted.
  Check Customer Master Data: 
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Ensure that the customer exists and that the Leitweg-ID is correctly assigned to the customer.
  
  
  Update Customer Data: If the customer does not exist, create a new customer record or update the existing one with the correct Leitweg-ID.
  Review Configuration Settings: 
  
  Check the configuration settings for electronic invoicing in the SAP system.
  Ensure that all necessary settings related to customer data and Leitweg-ID handling are correctly configured.
  
  
  Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly and that customer data is consistent across systems.
  Consult Documentation: Refer to SAP documentation or notes related to electronic invoicing and the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  Leitweg-ID: This is a unique identifier used in Germany for electronic invoicing, particularly in the context of public sector invoicing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD03 (Display Customer Financials), and SAP Note Search for troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in electronic document processing.