How To Fix EDOCUMENT_CL120 - No alternative payee maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_CL - EDOCUMENT_CL

• Message number: 120

• Message text: No alternative payee maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_CL120 - No alternative payee maintained ?

  The SAP error message EDOCUMENT_CL120: No alternative payee maintained typically occurs in the context of electronic document processing, particularly when dealing with payment transactions. This error indicates that the system is unable to find an alternative payee for a specific transaction, which is often required for certain payment methods or configurations.
  Cause:
  
  Missing Alternative Payee Configuration: The primary cause of this error is that the alternative payee has not been defined in the vendor master data or in the relevant payment configuration.
  Incorrect Payment Method: The payment method being used may require an alternative payee, but the necessary details have not been set up.
  Document Type Restrictions: Certain document types may have specific requirements for alternative payees that are not being met.
  Data Inconsistencies: There may be inconsistencies or missing data in the vendor or customer master records.
  
  Solution:
  
  
  Maintain Alternative Payee:
  
  Go to the vendor master data (transaction code XK02 for vendors).
  Check if the alternative payee is maintained under the relevant section (usually in the "Payment Transactions" tab).
  If not, add the necessary alternative payee information.
  
  
  
  Review Payment Method Configuration:
  
  Check the payment method settings in the configuration (transaction code OBPM1).
  Ensure that the payment method being used allows for alternative payees and that the necessary settings are in place.
  
  
  
  Check Document Type Settings:
  
  Review the document type settings in the configuration (transaction code OBY6).
  Ensure that the document type being used does not have restrictions that prevent the use of alternative payees.
  
  
  
  Data Consistency Check:
  
  Verify that all relevant data in the vendor/customer master records is complete and consistent.
  Look for any missing fields or incorrect entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining alternative payees and understanding the requirements for your specific configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK02 (Change Vendor), OBPM1 (Payment Methods), and OBY6 (Document Types).
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to vendor master data and payment configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.