How To Fix EDOCUMENT_CL118 - Customer AR pledging indicator is not set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_CL - EDOCUMENT_CL

  • Message number: 118

  • Message text: Customer AR pledging indicator is not set

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_CL118 - Customer AR pledging indicator is not set ?

    The SAP error message EDOCUMENT_CL118 indicates that the customer accounts receivable (AR) pledging indicator is not set. This error typically arises in the context of electronic document processing, particularly when dealing with financial transactions that involve pledging or collateralization of receivables.

    Cause:

    The error occurs when a transaction is attempted that requires the pledging indicator to be set for a customer, but it is not configured in the customer master data. The pledging indicator is used to identify whether a customer’s receivables can be pledged as collateral for financing or other purposes.

    Solution:

    To resolve this error, you need to set the pledging indicator for the relevant customer in the customer master data. Here are the steps to do this:

    1. Access Customer Master Data:

      • Use transaction code FD02 (Change Customer) or XD02 (Change Customer - Centrally) in SAP.
    2. Enter Customer Information:

      • Input the customer number and select the appropriate company code and sales area.
    3. Navigate to the Relevant Tab:

      • Go to the Control or Payment Transactions tab (the exact tab may vary based on your SAP version).
    4. Set the Pledging Indicator:

      • Look for the field labeled Pledging Indicator or similar. Set this indicator to the appropriate value (e.g., "X" for yes).
    5. Save Changes:

      • After making the necessary changes, save the customer master data.
    6. Re-attempt the Transaction:

      • Once the pledging indicator is set, re-attempt the transaction that previously resulted in the error.

    Related Information:

    • Pledging Indicator Values: The specific values for the pledging indicator may vary based on your organization's configuration. Consult your SAP documentation or your SAP administrator for the correct values.
    • Authorization: Ensure that you have the necessary authorizations to change customer master data.
    • Impact on Financial Processes: Setting the pledging indicator may have implications for financial reporting and risk management, so it’s advisable to consult with your finance team if you are unsure about the changes.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.

    If the issue persists after setting the pledging indicator, further investigation may be required, potentially involving your SAP support team or consulting with an SAP expert.

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