How To Fix EDI_SD843 - Zero or multiple delivery schedules received.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 843

• Message text: Zero or multiple delivery schedules received.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD843 - Zero or multiple delivery schedules received. ?

  The SAP error message EDI_SD843, which states "Zero or multiple delivery schedules received," typically occurs in the context of Electronic Data Interchange (EDI) when processing delivery schedules (such as those related to sales orders or forecasts). This error indicates that the system has received either no delivery schedules or multiple delivery schedules when it was expecting a single, valid delivery schedule.
  Causes:
  
  Incorrect EDI Message Format: The incoming EDI message may not conform to the expected format, leading to the system being unable to interpret it correctly.
  Multiple Schedules in the EDI Message: The EDI message may contain multiple delivery schedules when the system is configured to expect only one.
  Missing Data: The EDI message may be missing required fields or data, resulting in the system not being able to process it.
  Configuration Issues: There may be issues with the configuration of the EDI settings in SAP, such as the mapping of segments or the handling of delivery schedules.
  Data Integrity Issues: There may be issues with the data integrity in the source system that generates the EDI messages.
  
  Solutions:
  
  Check EDI Message Format: Verify that the EDI message being sent conforms to the expected format and standards. Ensure that it contains the correct segments and data.
  Review Incoming Messages: Analyze the incoming EDI messages to determine if they contain multiple delivery schedules. If so, adjust the sending system to ensure only one delivery schedule is sent at a time.
  Validate Required Fields: Ensure that all required fields in the EDI message are populated correctly. Missing or incorrect data can lead to processing errors.
  Configuration Review: Review the EDI configuration in SAP, including the partner profiles and message types, to ensure they are set up correctly for handling delivery schedules.
  Error Handling: Implement error handling procedures to manage cases where multiple or zero delivery schedules are received. This may include logging the errors and notifying relevant personnel for manual intervention.
  Testing: Conduct tests with sample EDI messages to ensure that the system can handle them correctly and that the configuration is functioning as expected.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like WE02 or WE05 to monitor and analyze EDI messages and their statuses.
  Partner Profiles: Check the partner profiles in transaction code WE20 to ensure that the settings for the EDI partner are correct.
  Message Types: Review the message types and their configurations in transaction code WE81 to ensure they are set up to handle delivery schedules appropriately.
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to EDI processing and the EDI_SD843 error.
  
  By following these steps, you should be able to identify the root cause of the EDI_SD843 error and implement a solution to resolve it.