How To Fix EDI_SD841 - Zero or multiple items received.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 841

• Message text: Zero or multiple items received.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD841 - Zero or multiple items received. ?

  The SAP error message EDI_SD841 "Zero or multiple items received" typically occurs in the context of Electronic Data Interchange (EDI) when processing inbound delivery messages. This error indicates that the system has received a message that either contains no items or has multiple items that do not match the expected format or quantity.
  Causes:
  
  Empty or Incorrect EDI Message: The EDI message sent from the trading partner may be empty or incorrectly formatted, leading to zero items being recognized.
  Mismatch in Item Numbers: The items listed in the EDI message may not match the items expected in the SAP system, either due to incorrect item numbers or missing items.
  Multiple Items with Errors: If multiple items are included in the EDI message, and one or more of them have issues (e.g., incorrect quantities, invalid item codes), the system may reject the entire message.
  Configuration Issues: There may be configuration issues in the EDI settings or partner profiles that lead to improper processing of the inbound messages.
  
  Solutions:
  
  Check the EDI Message: Review the EDI message sent by the trading partner to ensure it contains the correct items and is properly formatted. You can use EDI monitoring tools or transaction codes like WE02 or WE05 to analyze the message.
  Validate Item Numbers: Ensure that the item numbers in the EDI message match those in the SAP system. If there are discrepancies, communicate with the trading partner to correct the item numbers.
  Review Configuration: Check the EDI configuration settings in SAP, including partner profiles, message types, and mapping settings. Ensure that they are correctly set up to handle the expected EDI messages.
  Error Handling: Implement error handling procedures to manage cases where EDI messages are rejected. This may include setting up alerts or notifications for the relevant teams to address issues promptly.
  Testing: Conduct tests with the trading partner to ensure that the EDI messages are being generated and sent correctly. This can help identify any issues before they affect production data.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like WE02 (Display EDI Document) and WE05 (Monitor EDI) to analyze EDI messages and identify issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to EDI processing that may address the error.
  Documentation: Refer to SAP documentation on EDI configuration and processing for detailed guidance on setting up and troubleshooting EDI messages.
  
  By following these steps, you should be able to identify the cause of the EDI_SD841 error and implement a solution to resolve it.