How To Fix EDI_SD803 - No sales scheduling agreement found.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 803

• Message text: No sales scheduling agreement found.

What causes this issue?

The system uses the following search criteria to search for a sales
scheduling agreement:
The sold-to party that either comes in with the EDI message or is
determined in the <LS>Assign Sold-to Parties</> app<(>,<)>
Customer material, partner description, and unloading point (if any)
that comes in with the EDI message.
If the system cannot find a sales scheduling agreement, it could be due
to the following reasons:
None of the existing sales scheduling agreements match the search
criteria.
The sales scheduling agreement is rejected.

System Response

The system stops processing the EDI message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the business users and tell them to do the following:
Enter search criteria and manually search for the sales scheduling
agreement in the <LS>Change Scheduling Agreements</> app.
If necessary, correct the sales scheduling agreement or change the
master data of the sales scheduling agreement. Manually search for the
sales scheduling agreement again.
Reprocess the EDI message in the <LS>Message Dashboard</> app.
If the reprocessing fails, contact the business users and ask them to
create a new sales scheduling agreement.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD803 - No sales scheduling agreement found. ?

  The SAP error message EDI_SD803 "No sales scheduling agreement found" typically occurs in the context of Electronic Data Interchange (EDI) when the system is unable to find a valid sales scheduling agreement for a specific customer or material combination. This can happen during the processing of EDI messages related to sales orders or scheduling agreements.
  Causes:
  
  Missing Scheduling Agreement: The most common cause is that there is no existing sales scheduling agreement for the customer and material combination being processed.
  Incorrect Data: The data being sent in the EDI message may not match any existing scheduling agreements in the system. This could be due to incorrect customer numbers, material numbers, or other relevant fields.
  Inactive or Expired Agreements: The scheduling agreement may exist but could be inactive or expired, making it unavailable for processing.
  Configuration Issues: There may be configuration issues in the EDI setup or in the sales and distribution module that prevent the system from recognizing the scheduling agreement.
  Authorization Issues: The user or process attempting to access the scheduling agreement may not have the necessary authorizations.
  
  Solutions:
  
  Verify Scheduling Agreement: Check if the sales scheduling agreement exists for the specific customer and material combination. You can do this by navigating to the relevant transaction in SAP (e.g., ME33L for viewing scheduling agreements).
  Check Data Accuracy: Ensure that the data being sent in the EDI message is correct. Validate customer numbers, material numbers, and other relevant fields.
  Review Agreement Status: If the scheduling agreement exists, check its status to ensure it is active and not expired. You may need to reactivate or extend the validity of the agreement if necessary.
  Configuration Review: Review the EDI configuration settings in SAP to ensure that they are set up correctly. This includes checking the partner profiles and message types.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the scheduling agreement.
  Consult Documentation: Refer to SAP documentation or support resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: 
  
  ME33L: Display Scheduling Agreement
  ME31L: Create Scheduling Agreement
  ME32L: Change Scheduling Agreement
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to EDI processing and scheduling agreements.
  EDI Configuration: Review the configuration of EDI partner profiles (transaction WE20) and message types (transaction WE81) to ensure they are set up correctly for your business processes.
  
  If the issue persists after checking these areas, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.