How To Fix EDESK_BE_DMS011 - Cannot find URL for document &1; return code = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_BE_DMS - Engineering Desktop: Back End Document

• Message number: 011

• Message text: Cannot find URL for document &1; return code = &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_BE_DMS011 - Cannot find URL for document &1; return code = &2 ?

  The SAP error message EDESK_BE_DMS011 indicates that the system is unable to find the URL for a document, which is typically related to the Document Management System (DMS) in SAP. The error message includes placeholders for the document identifier (&1) and a return code (&2), which can provide additional context for troubleshooting.
  Causes:
  
  Document Not Found: The document specified by the identifier does not exist in the DMS.
  Incorrect URL Configuration: The URL for accessing the document may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Network Issues: There may be network connectivity problems preventing access to the document.
  DMS Configuration: The DMS may not be properly configured to handle the document type or storage location.
  
  Solutions:
  
  
  Verify Document Existence:
  
  Check if the document with the specified identifier exists in the DMS. You can do this by searching for the document in the DMS transaction (e.g., CV01N or CV02N).
  
  
  
  Check URL Configuration:
  
  Ensure that the URL for the document storage is correctly configured in the DMS settings. This may involve checking the settings in transaction OAC0 (for ArchiveLink) or other relevant configuration transactions.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the document. This can be checked in transaction SU53 after attempting to access the document.
  
  
  
  Network Connectivity:
  
  Check for any network issues that may be preventing access to the document. This may involve checking firewall settings, VPN connections, or other network configurations.
  
  
  
  DMS Configuration:
  
  Review the DMS configuration to ensure that it is set up correctly for the document type and storage location. This may involve checking the settings in transaction OAC2 or other related transactions.
  
  
  
  Check Return Code:
  
  Analyze the return code (&2) provided in the error message for additional insights. Different return codes can indicate specific issues that may require targeted troubleshooting.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the SAP documentation for DMS and ArchiveLink for best practices and configuration guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP Basis or DMS support team for further assistance.