How To Fix EDEREG_INV871 - No meter reading results were found

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 871

• Message text: No meter reading results were found

What causes this issue?

No installation with the appropriate service type was found

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV871 - No meter reading results were found ?

  The SAP error message EDEREG_INV871 ("No meter reading results were found") typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with meter reading results for billing or invoicing processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Meter Readings: The most common cause is that there are no meter reading results recorded for the specified period or for the specific installation or contract.
  Incorrect Selection Criteria: The selection criteria used to retrieve meter readings may be incorrect, leading to no results being found.
  Data Processing Issues: There may be issues with data processing or updates that have not been completed, resulting in missing meter reading data.
  Authorization Issues: The user may not have the necessary authorizations to view the meter reading results.
  Technical Issues: There could be technical issues with the SAP system, such as database inconsistencies or errors in the configuration.
  
  Solutions:
  
  Check Meter Reading Results: Verify if meter readings have been recorded for the relevant period and installation. You can do this by checking the meter reading documents in the system.
  Review Selection Criteria: Ensure that the selection criteria used in the transaction are correct. This includes checking the date range, installation number, and other relevant parameters.
  Run Background Jobs: If meter readings are processed in background jobs, ensure that these jobs have run successfully and that there are no errors in the job logs.
  Check Authorizations: Confirm that the user has the necessary authorizations to access the meter reading results. This may involve checking user roles and permissions.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate any underlying technical issues or data inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL30 (for meter reading results) or EL31 (for meter reading documents) to help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to meter reading results.
  Documentation: Review SAP documentation related to meter reading and billing processes in IS-U for additional context and troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.