How To Fix EDEREG_INV621 - Services providers &1/&2 are locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 621

• Message text: Services providers &1/&2 are locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV621 - Services providers &1/&2 are locked by another user ?

  The SAP error message EDEREG_INV621 indicates that the service providers specified (denoted as &1 and &2) are currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a lock situation to maintain data integrity.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same service provider data.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: A transaction that takes a long time to complete can hold locks longer than expected.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to complete their transaction may resolve the issue. You can try again after some time.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock and the object that is locked.
  Contact the User: If you identify the user holding the lock, you can reach out to them to see if they can release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Review Transaction Logic: If this error occurs frequently, review the transaction logic to ensure that locks are being released properly after processing.
  System Configuration: Consult with your SAP Basis team to review system settings related to locking behavior and transaction handling.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for handling locks.
  User Training: Ensure that users are trained on how to properly handle transactions to minimize locking issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team for further investigation.