How To Fix EDER016 - Type "New Claim" not possible due to deregulation scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 016

• Message text: Type "New Claim" not possible due to deregulation scenario

What causes this issue?

You have selected a return type that posts a new claim instead of
resetting cleared items. To prevent inconsistencies, the use of this
type of posting is restricted in deregulation scenarios.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Posting is terminated.

How to fix this error?

Use the 'Cancel payment' posting type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER016 - Type "New Claim" not possible due to deregulation scenario ?

  The SAP error message EDER016, which states "Type 'New Claim' not possible due to deregulation scenario," typically occurs in the context of SAP's claims management module, particularly when dealing with insurance or financial services. This error indicates that the system is preventing the creation of a new claim due to specific regulatory or business rules that are in place.
  Cause:
  
  Deregulation Scenario: The error is often triggered when the system is configured to handle claims in a deregulated environment. This means that certain types of claims may not be allowed to be created under the current regulatory framework or business rules.
  Configuration Settings: The configuration settings in the SAP system may restrict the creation of new claims based on the current status of the account, policy, or other related entities.
  Business Rules: There may be specific business rules that dictate when and how claims can be created, and if the current scenario does not meet these rules, the system will prevent the action.
  
  Solution:
  
  Review Configuration: Check the configuration settings in the SAP system related to claims management. Ensure that the settings for deregulation scenarios are correctly defined and that they align with your business processes.
  Check Business Rules: Review the business rules that govern claim creation. Ensure that the current scenario meets the necessary criteria for creating a new claim.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding claims management and deregulation scenarios to understand the specific conditions that must be met.
  User Authorization: Ensure that the user attempting to create the claim has the necessary authorizations to perform this action. Sometimes, restrictions can be tied to user roles.
  Contact Support: If the issue persists after reviewing the configuration and business rules, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling deregulation scenarios.
  Training and Documentation: Ensure that users are trained on the claims management process and understand the implications of deregulation scenarios.
  Testing: If changes are made to the configuration or business rules, conduct thorough testing to ensure that the changes resolve the issue without introducing new problems.
  
  By following these steps, you should be able to identify the cause of the EDER016 error and implement a solution to allow for the creation of new claims in the appropriate scenarios.