How To Fix EDER014 - Items cannot be cleared using more than one bill-issuing service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 014

• Message text: Items cannot be cleared using more than one bill-issuing service provider

What causes this issue?

You cannot clear items paid by more than one bill-issuing service
provider. All items to be settled must contain the same bill-issuing
service provider.

System Response

Posting is canceled

How to fix this error?

Correct your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER014 - Items cannot be cleared using more than one bill-issuing service provider ?

  The SAP error message EDER014 indicates that there is an issue with clearing items when multiple bill-issuing service providers are involved. This typically occurs in the context of billing and invoicing processes where items are associated with different service providers, and the system does not allow for the clearing of these items together.
  Cause:
  The error is caused by the following factors:
  
  Multiple Service Providers: The items you are trying to clear are linked to more than one bill-issuing service provider. SAP does not allow the clearing of items from different service providers in a single transaction.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the clearing process when multiple service providers are involved.
  Data Integrity: The system is designed to maintain data integrity and prevent inconsistencies that could arise from clearing items from different sources.
  
  Solution:
  To resolve the EDER014 error, consider the following steps:
  
  
  Identify Service Providers: Check the items you are trying to clear and identify the associated bill-issuing service providers. Ensure that all items belong to the same service provider.
  
  
  Separate Clearing Transactions: If the items belong to different service providers, you will need to perform separate clearing transactions for each service provider. Clear items associated with one service provider first, and then proceed with the next.
  
  
  Review Configuration: If you believe that the configuration should allow for clearing across service providers, review the settings in the SAP system. Consult with your SAP administrator or a functional consultant to ensure that the configuration aligns with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling billing and clearing processes. This may provide additional insights into best practices and system limitations.
  
  
  Error Logs: Check the error logs for any additional information that may help diagnose the issue further. This can provide context on why the error is occurring.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to Financial Accounting (FI) and Sales and Distribution (SD).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the billing and clearing processes, such as F-32 (Clear Customer) or F-03 (Clear G/L Account).
  User Roles: Ensure that the user roles and permissions are correctly set up to perform the necessary transactions without restrictions.
  
  By following these steps, you should be able to address the EDER014 error and successfully clear the items in question.