How To Fix EDER017 - Could not determine a billing document for internal CRN &1 for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 017

• Message text: Could not determine a billing document for internal CRN &1 for &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER017 - Could not determine a billing document for internal CRN &1 for &2 ?

  The SAP error message EDER017 indicates that the system could not determine a billing document for the internal Customer Reference Number (CRN) specified in the error message. This typically occurs in the context of billing or invoicing processes within SAP, particularly in the SD (Sales and Distribution) module.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Billing Document: The billing document associated with the internal CRN does not exist or has not been created.
  Incorrect CRN: The internal CRN provided may be incorrect or not properly formatted.
  Data Inconsistencies: There may be inconsistencies in the data related to the sales order, delivery, or billing document.
  Document Status: The billing document may be in a status that prevents it from being accessed or processed (e.g., it may be blocked or canceled).
  Configuration Issues: There may be configuration issues in the billing process or related settings in the SAP system.
  
  Solution:
  To resolve the EDER017 error, you can take the following steps:
  
  Verify the CRN: Check the internal CRN provided in the error message to ensure it is correct and corresponds to an existing billing document.
  Check Billing Document: Use transaction codes like VF03 (Display Billing Document) to see if the billing document exists and is in the correct status.
  Review Related Documents: Check the related sales order and delivery documents to ensure they are correctly processed and linked.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies in the data.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that may provide additional context.
  Configuration Review: If the issue persists, review the configuration settings related to billing and invoicing in the SAP system to ensure they are set up correctly.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Notes: Search for SAP Notes related to EDER017 for any specific fixes or recommendations provided by SAP.
  Documentation: Review SAP documentation on billing processes in the SD module for a better understanding of how billing documents are created and managed.
  
  By following these steps, you should be able to identify the root cause of the EDER017 error and implement a solution to resolve it.