How To Fix EDATEX315 - External number for service provider &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: EDATEX - Messages for Data Exchange Processes

• Message number: 315

• Message text: External number for service provider &1 is not available

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter the external number for the service provider &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDATEX315 - External number for service provider &1 is not available ?

  The SAP error message EDATEX315, which states "External number for service provider &1 is not available," typically occurs in the context of electronic data interchange (EDI) or when dealing with external service providers in SAP. This error indicates that the system is unable to find a valid external number (identifier) for the specified service provider.
  Cause:
  
  Missing Configuration: The external number for the service provider may not be configured in the system. This could happen if the service provider was not set up correctly in the relevant master data.
  Incorrect Data Entry: There may be a typo or incorrect entry in the service provider's details, leading to the system being unable to locate the external number.
  Data Synchronization Issues: If the system relies on external data sources or interfaces, there may be synchronization issues that prevent the external number from being retrieved.
  Inactive or Deleted Service Provider: The service provider may have been marked as inactive or deleted, which would make the external number unavailable.
  
  Solution:
  
  
  Check Service Provider Configuration:
  
  Navigate to the relevant configuration settings in SAP (e.g., transaction codes like SPRO for customizing).
  Ensure that the service provider is correctly set up with all necessary details, including the external number.
  
  
  
  Verify Master Data:
  
  Check the master data for the service provider (e.g., vendor master, customer master) to ensure that the external number is correctly entered and active.
  Use transaction codes like XK03 (for vendor) or VD03 (for customer) to view the details.
  
  
  
  Correct Data Entry:
  
  If there are any discrepancies in the service provider's details, correct them and save the changes.
  
  
  
  Check for Inactive Providers:
  
  If the service provider is inactive, consider reactivating it or creating a new entry if necessary.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines for setting up service providers in your specific SAP environment.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing service providers, such as SPRO, XK03, VD03, etc.
  SAP Notes: Search for SAP Notes related to EDATEX315 for any patches or updates that may address this issue.
  EDI Configuration: If this error is occurring in the context of EDI, ensure that the EDI settings and mappings are correctly configured.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.