How To Fix ECRM_CONTR120 - CRM transaction &1: Contract account &2 not yet replicated

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_CONTR - CRM Messages- Contract Download/Upload

• Message number: 120

• Message text: CRM transaction &1: Contract account &2 not yet replicated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_CONTR120 - CRM transaction &1: Contract account &2 not yet replicated ?

  The SAP error message ECRM_CONTR120 indicates that a contract account in the CRM system has not yet been replicated from the backend system (usually SAP ERP) to the CRM system. This can occur in scenarios where the integration between the ERP and CRM systems is not functioning correctly or where the data has not been synchronized.
  Cause:
  
  Replication Issues: The contract account may not have been replicated due to issues in the data transfer process between the ERP and CRM systems.
  Missing Data: The contract account may not exist in the backend system, or it may not have been created yet.
  Configuration Problems: There may be configuration issues in the middleware (like SAP PI/PO) that are preventing the replication from occurring.
  Error in Initial Load: If this is a new implementation, the initial load of data may not have been completed successfully.
  
  Solution:
  
  Check Replication Status: Verify the status of the replication process. You can use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check for any stuck messages.
  Replicate Manually: If the contract account exists in the backend but has not been replicated, you can manually trigger the replication process. This can often be done through transaction CRMD_ORDER or by using the relevant replication transaction.
  Check for Errors: Look for any error messages in the application logs (transaction SLG1) that might indicate why the replication failed.
  Verify Configuration: Ensure that the configuration for the replication of contract accounts is correctly set up in both the ERP and CRM systems. This includes checking the settings in the middleware if applicable.
  Data Consistency: Ensure that the data in the backend system is consistent and that the contract account is correctly set up.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and ERP integration for any specific steps or troubleshooting tips.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SLG1, SMQ1, and SMQ2.
  SAP Notes: Check for any SAP Notes that might address known issues related to contract account replication.
  Integration Framework: Understand the integration framework being used (e.g., SAP PI/PO) and ensure that it is functioning correctly.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.