How To Fix ECRM_CONTR121 - The system found multiple installations for service &1 and product &2

ECRM_CONTR121 - Overview

• Message type: E = Error

• Message class: ECRM_CONTR - CRM Messages- Contract Download/Upload

• Message number: 121

• Message text: The system found multiple installations for service &1 and product &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_CONTR121 - The system found multiple installations for service &1 and product &2 ?

  The SAP error message ECRM_CONTR121 indicates that the system has detected multiple installations for a specific service and product combination. This can occur in scenarios where the same service is installed multiple times for a product, leading to ambiguity in the system regarding which installation to reference.
  
  Cause:
  
  Multiple Installations: The primary cause of this error is that there are multiple installations of the same service for the specified product in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries in the service management or product management tables.
  
  Configuration Issues: Incorrect configuration settings in the system can lead to the system not being able to determine the correct installation.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Installations:
  
  Go to the relevant transaction (e.g., SICF, SE80, or any custom transaction used for service management) and check the installations for the specified service and product.
  Identify the multiple entries that exist