How To Fix ECLVIEWER029 - Requested action could not be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 029

• Message text: Requested action could not be performed

What causes this issue?

The desired action could not be performed. The corresponding method of
the 3D compare object returned an error. Probably, the Viewer controls
installed on your computer do not support this method and the
associated function. You need a complete installation of the SAP GUI
version 5.0 or higher.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER029 - Requested action could not be performed ?

  The SAP error message ECLVIEWER029: Requested action could not be performed typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module or when using the SAP Document Management System (DMS). This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to perform the requested action.
  Data Integrity Issues: There may be inconsistencies or missing data in the records being accessed or modified.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Technical Issues: There may be underlying technical problems, such as system bugs or issues with the SAP GUI.
  Document Status: The document or object you are trying to access may be in a status that does not allow the requested action (e.g., locked, archived).
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Data: Check the data integrity of the records involved. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Configuration: If you have access, review the configuration settings related to the module or function you are working with. Ensure that everything is set up correctly.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Check Document Status: Verify the status of the document or object you are trying to access. If it is locked or archived, you may need to unlock it or change its status.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with for more detailed troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue (e.g., SU53 for authorization checks).
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, further investigation may be necessary, potentially involving technical support from SAP.