How To Fix ECLVIEWER030 - Viewer Box: 2D Viewer could not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 030

• Message text: Viewer Box: 2D Viewer could not be generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER030 - Viewer Box: 2D Viewer could not be generated ?

  The SAP error message ECLVIEWER030 indicates that the 2D Viewer could not be generated. This error typically occurs in the context of SAP applications that utilize the 2D Viewer for displaying graphical representations of data, such as in SAP Engineering Control Center (ECT) or SAP PLM (Product Lifecycle Management).
  Causes:
  
  Missing or Corrupted Files: The necessary files for the 2D Viewer may be missing or corrupted.
  Configuration Issues: There may be misconfigurations in the SAP system settings related to the viewer.
  Insufficient Authorizations: The user may not have the necessary authorizations to access the viewer or the data it needs to display.
  Browser Compatibility: The web browser being used may not be compatible with the 2D Viewer.
  Network Issues: There may be network connectivity issues that prevent the viewer from loading properly.
  Software Version Mismatch: The version of the SAP GUI or the viewer may not be compatible with the version of the SAP system.
  
  Solutions:
  
  Check File Integrity: Ensure that all necessary files for the 2D Viewer are present and not corrupted. Reinstall or update the viewer if necessary.
  Review Configuration Settings: Check the configuration settings in the SAP system to ensure that they are set up correctly for the 2D Viewer.
  Verify User Authorizations: Ensure that the user has the appropriate authorizations to access the viewer and the data.
  Test with Different Browsers: Try accessing the viewer using different web browsers to see if the issue persists.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting the viewer's ability to load.
  Update Software: Make sure that the SAP GUI and the viewer are updated to the latest compatible versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the ECLVIEWER030 error for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for the 2D Viewer and related components for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.