How To Fix EC439 - Menu toolbar is a customer menu toolbar; no original exists

SAP Error Message - Details

• Message type: E = Error

• Message class: EC - Development environment: Menu Painter

• Message number: 439

• Message text: Menu toolbar is a customer menu toolbar; no original exists

&CAUSE

What causes this issue?

The menu bar was created in a customer system. Therefore, no original
version of the menu bar can be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EC439 - Menu toolbar is a customer menu toolbar; no original exists ?

  The SAP error message EC439, which states "Menu toolbar is a customer menu toolbar; no original exists," typically occurs when a user tries to access a menu or toolbar that has been customized in the SAP system. This error indicates that the system cannot find the original version of the menu or toolbar because it has been replaced or modified by a customer-specific version.
  Cause:
  
  Customization: The error is primarily caused by the presence of a custom menu toolbar that does not have a corresponding original version in the system. This can happen if the original menu was deleted or if the customization was not properly configured.
  Transport Issues: If the customizations were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to the original menu not being available.
  User Authorizations: Sometimes, the user may not have the necessary authorizations to access the original menu, leading to this error.
  
  Solution:
  
  Check Customizations: Review the custom menu toolbar settings in the SAP system. You can do this by navigating to the relevant transaction (e.g., SE43N for menu maintenance) and checking if the custom menu is correctly defined.
  Restore Original Menu: If the original menu is missing, you may need to restore it. This can involve:
  
  Recreating the original menu if you have documentation of its structure.
  Using a transport request to bring the original menu from another system where it exists.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access the menu. You can check this in transaction SU53 or by consulting with your security team.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. Sometimes, there are known issues or patches that can resolve the problem.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE43N (Menu Maintenance) and SU53 (Authorization Check) to troubleshoot the issue effectively.
  Documentation: Keep documentation of any customizations made to the SAP system, as this can help in diagnosing and resolving issues related to custom menus and toolbars.
  Testing: After making changes, test the menu access with different user profiles to ensure that the issue is resolved for all relevant users.
  
  By following these steps, you should be able to diagnose and resolve the EC439 error in your SAP system.