How To Fix EC438 - &1 is a customer menu; no original menu exists

EC438 - Overview

• Message type: E = Error

• Message class: EC - Development environment: Menu Painter

• Message number: 438

• Message text: &1 is a customer menu; no original menu exists

What causes this issue?

The menu was created in a customer system. Therefore, no original
version of the menu can be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EC438 - &1 is a customer menu; no original menu exists ?

  The SAP error message EC438 indicates that the system is trying to access a customer menu, but it cannot find the original menu associated with it. This typically occurs when a custom menu has been created or modified, and the original menu structure has been altered or deleted.
  
  Cause:
  
  Missing Original Menu: The original menu that the custom menu is based on has been deleted or is not available in the system.
  Transport Issues: If the custom menu was transported from one system to another (e.g., from development to production), the original menu might not have been transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the original menu.
  Configuration Changes: Changes in the configuration or updates to the SAP system may have affected the menu structure.
  
  
  Solution:
  
  
  Check Menu Configuration:
  
  Verify if the original menu exists in the system. You can do this by navigating to the menu path in the SAP