How To Fix EC437 - Selected &1 function text is a customer text

SAP Error Message - Details

• Message type: E = Error

• Message class: EC - Development environment: Menu Painter

• Message number: 437

• Message text: Selected &1 function text is a customer text

What causes this issue?

The selected function text was created in a customer system. Therefore,
the original text cannot be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EC437 - Selected &1 function text is a customer text ?

  The SAP error message EC437, which states "Selected &1 function text is a customer text," typically occurs in the context of SAP's configuration or customization settings, particularly when dealing with function texts that have been defined by customers rather than standard texts provided by SAP.
  Cause:
  
  Custom Function Text: The error indicates that the function text you are trying to use or reference is a custom text created by a customer. This can happen if the system is expecting a standard SAP function text but instead finds a customer-defined one.
  Configuration Issues: There may be a misconfiguration in the system where the expected standard texts are not available or have been overridden by customer texts.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the standard texts, leading to this error.
  
  Solution:
  
  Check Function Texts: Verify the function texts in the relevant configuration settings. Ensure that the correct standard texts are being referenced and that the custom texts are intended for use.
  Review Customizations: If the custom text is not intended to be used, consider removing or modifying it in the system. This can be done through the relevant transaction codes (e.g., SE11 for Data Dictionary, SE78 for SAPscript forms).
  Authorization Check: Ensure that the user has the necessary authorizations to access the standard texts. If not, work with your SAP security team to grant the appropriate permissions.
  Consult Documentation: Review any documentation related to the specific module or functionality you are working with to understand the expected behavior and configuration settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide guidance on how to resolve it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE78 (SAPscript), and SE80 (Object Navigator) for managing texts and configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on the specific module or functionality you are working with, which may provide insights into handling function texts.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with an SAP expert or your internal SAP support team for further assistance.